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[Closed] Frequently Asked Questions  

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Lloyd Ebert
Consultant
  1. What is Patina Connects?

Patina Connects is an online forum that allows you to connect online with other members of Patina Nation to network, ask for or provide advice, or post a problem a client of yours may be facing for input, and help from your peers – and much more. As an independent executive, you have limited resources to tap into for professional development, idea sharing, etc.

 

  1. How do I get to Patina Connects?

To access Patina Connects, you must first be signed into Patina Nation. Once you sign in, Patina Connects can be accessed by selecting the Patina Connects option on the left-hand side menu.

 

  1. How do I log in to my Patina Nation profile?

On the upper right side of the screen, click “log in.” The page will then prompt you to enter an email address and password. These are the credentials you created when you signed up for Patina Nation.

 

  • If you don’t have your password, click the “Forgot Password?” prompt and follow the action items.
  • If you don’t have the email address you used for self-identification, email a request to support@patinasolutions.com. Include your first and last name and specify your need

 

  1. How is Patina Connects organized?

Patina Connects is organized into topics by industries and a general discussion section. You are welcome to post in and review topics in all categories that are most relevant to you.

 

  1. Are there any guidelines to posting in Patina Connects?

Yes. Please read the guidelines here ( https://www.patinanation.com/patina-connects/forum/rules-guidelines/rules-and-guidelines/ ) before using Patina Connects. These are posted on the homepage of Patina Connects if you need to revisit them.

 

  1. Can anyone post in Patina Connects?

Patina Connects is only available to Patina Nation members and Patina employees. Anyone wishing to view or post in the platform must be a registered Patina Nation member. For your safety, please refrain from posting any personal information on Patina Connects. This includes on your Connects bio and any posts you create or respond to.

 

  1. Can I post anonymously?

In order to protect Patina Nation members and the integrity of Patina Connects, you cannot post anonymously. Changing your display name will not make you anonymous to moderators or Patina employees. If you wish to post something only visible to moderators and administrators, you can label your topic as private.

 

  1. What is a “Private Topic?”

When you label a topic private, only Patina Connects administrators or moderators can see it.

 

  1. What if I think a post violates the guidelines?

Patina does its best to monitor Patina Connects to ensure an inclusive and constructive environment. If you feel a post violates the guidelines, you can report the post and it will receive a timelier review from a moderator. You can do this by clicking “report” at the bottom of the post. After you click “report,” you are prompted to write a report message. Write a brief message about why you think it violates the Patina Connects guidelines.

 

  1. What are moderators?

Moderators are responsible for maintaining Patina Connects. They have the authority to move topics, close discussions, and delete comments that violate the Patina Connects guidelines.

 

  1. Why can’t I respond to some topics?

Sometimes topics become closed for various reasons. Other topics are only open to administrators or designated experts to comment on but are visible to all users.

 

  1. How can I see if my question has already been asked?

To see if a question has already been asked or to seek out specific topics, use the search bar in the upper right-hand corner of Patina Connects. You can also search or select tags to search a broader topic.

 

  1. What are tags?

Tags are words or phrases that are relevant to your post. It is a way for more people to find your post. Tags are displayed at the bottom of a post and can be selected to view other posts with the same tags. You can add up to five tags per post and you separate tags by commas.

 

  1. How do I write a post?

Here is an example of how to add a post:

You want opinions on the best accounting software for independent consultants.

  1. Decide which topic by industry best suits your question. For this example, Finance & Accounting would be the most applicable.
  2. Click “Ask your Peers” under the Accounting & Finance option.
  3. On the right-hand side of the screen, click “Add Topic.”
  4. Fill in the form with your question and click “Add Topic” to post in the topic.

 

  1. How do I respond to a post?

Here is an example of how to respond to a post:

  1. While browsing in the Accounting & Finance Industry, you find a question about the best accounting software for independent consultants that you want to respond to.
  2. Click on the topic.
  3. Fill in the form with your response and click “add reply.”

 

  1. Can I edit or delete a post?

You can only edit or delete posts and responses that you have created. At the bottom right-hand side of your post or response, there is both an “edit” or a “delete” button. If you delete a post, the responses will also be deleted. 

 

  1. How will I know when others respond to my post?

When you write a post, you automatically receive email notifications. Every time a user responds to your post, you will receive an email notifying you of a new comment. If you wish to no longer receive email notifications, you can click “hide notifications” at the top of your post or the “hide notifications” link in the notification email.

 

  1. How do I no longer receive emails about a post?

You only receive emails for posts that you write. If you wish to no longer receive email notifications, you can click “disable email notifications” at the top of your post or the “disable email notifications” link in the notification email.

 

  1. Can I add a photo or file to my post?

If you would like to add a photo or a file to your post, click the “Choose File” button at the bottom of the text box. This will prompt you to choose a file from your device to attach. If you are having trouble attaching a file, it may exceed the maximum attachment size allowed (5MB).

 

  1. How do I create a poll?

When you start a new post, click “create poll” at the bottom. Fill in the required fields for the poll. To add more than two response options, click the “Add Option” button. If you want to delete an option, click the small red X to the right of the option box. Your poll can be active for an unlimited amount of time by leaving the timeout box at 0. If you would like to close the poll after a certain amount of time you can set a number of days for the poll timeout. The poll and its results will remain visible, but users can no longer vote after that period of time.

 

  1. What is a poll?

A poll is a way to ask a question on Patina Connects with limited response options. Users can only choose one of the options provided.

 

  1. How do I edit my Connects Bio?

To edit your Connects Bio, click on “Connects Bio” at the top of Patina Connects. When you are brought to your profile summary, click “Account.” From there, you can edit your display name and your title. You can also change your avatar (your photo) by selecting one of the avatar options. To upload your own photo, select “upload an avatar” and choose a file from your device.

When you edit your Connects Bio, you can also add:

  • A short bio in the “About Me” section
  • Link your personal or professional website
  • An occupation
  • A signature
  • Link to your social media pages
  • Update your current location and timezone

Once you finish making changes, click “save changes” at the bottom of the page. Your profile is available for other Patina Connects users to view.

Any changes made on your Connects bio will not be reflected on your Patina Profile. This is only for your activity in Patina Connects.

 

To update your Patina Profile visit: https://patina.force.com/recruitment/

 

  1. How do I log out?

To log out of Patina Connects you must log out of Patina Nation. You can do this by clicking “Log Out” on the upper right-hand side of your screen.

 

If you have any additional questions, email support@patinasolutions.com

This topic was modified 5 months ago 2 times by Lloyd Ebert
This topic was modified 3 months ago by Lloyd Ebert
Posted : February 14, 2019 12:33 pm

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